After a divorce, mum of 3 children, Pamela, found herself in a challenging chapter of her life. As fate would have it, while thinking of ways to provide for her family, she ended up unexpectedly landing herself a job at Poppies of Durham. 

It all started 34 years ago when Pamela Hall, 74, escorted her Daughter in Law, Fay, to an interview at Poppies Cleaning Service in Durham. While Fay’s interview took place, Pamela stayed in the reception area and got chatting to the receptionist. After a flowing conversation with many laughs, the receptionist spotted something special in Pamela and knew her great personality would be a perfect match for Poppies. Following her instinct, the receptionist put Pamela forward to the Branch Manager as another interviewee!  

“Poppies saved me. I was in a really bad place following my divorce and Poppies gave me my esteem back.” explained Pamela. 

Having had no intention of grabbing herself a job that day and she didn’t expect she would be working for the same company 34 years later. 



Now in 2023 and over 3 decades later, Pamela has had a fulfilled life while working with Poppies, not least having recently celebrated the birth of her 14th grandchild! “ 

Pamela said “The wages at the end of the month gave me everything I needed for my family. The most important part for me is the staff within the team.” 

Pamela told us the role as a cleaner has much more fulfilment than just cleaning someone’s house. 

“I’ve enjoyed every minute of working for Poppies. Going into people’s homes and giving 100% is so self-satisfying. The customers have never made me feel like I am just their cleaner, they are my friends too. I’m watching families grow up and have children of their own. I am made to feel like one of the family”. Explains Pamela.  

Poppies of Durham Branch Owner, Nicola Marinan, shared “Pamela is the nicest person, a real gem and an asset to Poppies!” 

Poppies have been a cleaning business for over 40 years and have a reputation for making a difference to people’s life. Poppies believe in going the extra- mile for each of their customers and delivering a high-quality clean. Providing domestic cleaning services to all types of homes, whether it’s working professionals, busy families or mature people, every customer and their home is given the same care and attention to detail. 

Poppies is built on relationships with customers and staff alike. “It’s our employees that are on the ground delivering a great service to our customers. Without such great people we would not be where we are today.” Chris Wootton MD Poppies UK 

Pamela concluded by adding “I work for Poppies because I love it! They respect you here and I always feel like I am part of their family. I walk into the office each morning, and they make me feel like royalty! They really want you there!” 


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This post was written by kirstyrickett