Written Specification
If Poppies’ Temporary Help service sounds like the helping hand you need around the house, we’ll need to visit your home for a consultation before you sign up. This is so we can meet you in person, view your property, and get to know which of our services can benefit you the most. We’ll then be able to give you an accurate quote and written specification that outlines what we’ll do on each visit and how much it’ll cost.
From there, you can personalise your Temporary Help package and pick a day, time and the frequency of your cleaning service.
Continuity
We believe that continuity is in everyone’s best interest, which is why we always try and send the same Poppies operative to your home, especially if you sign up with us for one month or longer. This allows your operative to become fully accustomed to your needs and preferences so they can deliver a consistent, high-quality service every session. Plus, if someone is regularly visiting your home and taking care of the housework, it helps if they’re a familiar face.
If, for reasons such as staff holidays or illness, your regular operative cannot come to your home, Poppies will connect you with another suitable operative who will be fully briefed on your package, property and preferences.
Supervision
While all of our staff are carefully recruited and highly-trained, Poppies employ Quality Control supervisors who are here to make sure you’re receiving the best possible service. Our supervisors not only check that your home is being properly cleaned and cared for, but they ensure that if your needs or preferences change over time (which, during the recovery process, they probably will), your service is adjusted accordingly.
Whatever tough spot you find yourself in, contact Poppies Liverpool today to get the Temporary Help you need.