Our Reviews

We love receiving feedback from our customers, whether they are one of our regular housework clients, or have recently experienced one of our one-off cleaning services. If we have done a good job cleaning your house, please contact us to leave a review!

Domestic Cleaning Services Commercial Cleaning Services

10th Apr 2024

A real joy to find Poppies. 3 people did a deep clean of my house which was in a pitiful state due to me health problems. It was a very professional job, massive difference in the house and they were all very very pleasant. I now have one lady (Natalie) for 2 hours a week. and again, she is a joy to have around, makes a massive difference, and the cost is really reasonable. She never takes a break or accepts a cup of tea, just gets on with it.They already feel like family, and our dog wails when Natalie leaves and turns inside out with joy when she arrives. They are very considerate and thoughtful. I asked them to help me get some glue off the conservatory ceiling, my goo didn't work, and they didn't charge me, despite sending a manager round to try. I think anyone who badmouths them must have their own problems, I can't speak highly enough of their service, staff and charges.

LP P

10th Dec 2023

Very good.

Wolf306 6

1st Nov 2022

Lovely friendly staff, excellent service. Highly recommended

James K

5th Mar 2022

Poppies is a great company. Nicky cleans regularly for us and is amazing in her attention to detail and the care she takes. Great service, and always flexible and helpful.

Anna J

1st Feb 2022

Totally perfect service in every respect. We've been using Poppies for over two years and despite the dramas of lockdown etc have never been let down or left in the lurch. Excellent admin, but most of all our cleaner is absolutely marvellous. On two occasions we've had a stand-in from Poppies and they've been wonderful too. Cannot recommend highly enough.

Orlando M

15th Dec 2021

Been using Poppies for several months now. Very well organised and the cleaning is always just how we want it. We've had to change cleaners when one has left and this was dealt with so well and without hiccups or needing to pause our cleaning.

Karen S

2nd Dec 2021

Very thorough cleaning and extremely polite. Good experience.

Pat L

24th Jun 2021

Poppies cleaning ticked all the boxes for my end of tenancy clean. They were punctual, efficient, friendly, and reassuring, and the invoice came in at precisely the price I was quoted, so no nasty surprises. This is what one should be able to expect from the service industry!

Gareth G

22nd Jun 2021

We had a deep clean of our house, and they were great. Arrived on time and did a superb job of our house that really needed it. We’d definitely use them again.

Vicki W

20th May 2021

Brilliant! Great efficient service. We are delighted to have our home looking so clean. Thank you Poppies.

Jane B

24th Mar 2021

I cannot recommend Poppies enough they have been fantastic in supporting me through my pregnancy and after little one arrived whilst my partner worked away. This was even with the pandemic! They are so professional and intuitive and really take the time to understand your needs. I have no hesitation it recommending them.

Helen M

17th Aug 2020

They were really helpful and did an excellent job. Will definitely use them again :)

Ben L

6th May 2020

So glad to have found Poppies, and that too just by chance from a google search. Needed them to help out with my daughters apartment during this difficult Covid time and Becky and her team were simply fantastic! Very happy with their service.

Rohit S

6th Dec 2019

An excellent and very reputable cleaning company who can be trusted to get your home or office spick and span in no time!

Mrs M

15th Nov 2019

Very friendly ladies and exceptional cleaning from Tracey. I was in urgent need because of "end of tenancy" and they jumped immediately in to help. Will recommend them to friends.

Rosina L

30th Oct 2019

I have had an excellent experience using Poppies for the past year or so. You are allocated a named cleaner, who comes at the same time every week/fortnight — if there are any changes to the named person or agreed time these are checked with you in advance. The level of service is very high, with immaculate work done every time, and the staff are friendly, professional and will work to your specifications (for example, if you want a particular environmentally friendly process or certain application of products). Once I signed up for the service, my named cleaner came along with the owner for a visit and had a tour of my house, asking how I wanted things cleaned/left. The woman who cleans my house always checks in that everything is ok after a clean has been done. If there are any breakages or damage (the only thing I have ever had is a wine glass knocked off a shelf, which I anyway left precariously, so no big deal), they let you know straight away and offer to replace it. I have never had any problems at all with this company or the staff and even though it is more pricey to go via a company than pay someone cash in hand, this is because staff are employed properly, and looked after well. I am very happy with the service, which is a godsend as I have a very full schedule, and don't always have time for housework. I recommend it.

Katie B

7th Aug 2019

Excellent service 👍

Alexander W

16th Jul 2019

The ladies are extremely professional, the standard of cleaning is wonderful, everything is cleaned tidied and put away, poppies are always on time,the ladies work very hard and I would highly recommend them

Elizabeth Y

16th Jul 2019

Such lovely experience using this company. Nothing gets left, and is always to my highly fussy standards. Staff are nice and friendly and helpful and always on time.

carla w

11th May 2019

After some bad experiences with private cleaners I tried Popies and WOW what a difference. Superb cleaners and never muck me around.

John S

15th Feb 2019

I have used Poppies recently for a big spring clean of my home and the whole service from start to finish was superb. Vicky who came to visit first and discuss my requirements was very professional and friendly. On the day of the clean Vicky brought her team of cleaners and they were incredible, they got behind everything, in all the corners, underneath the sofas and beds, made my bathrooms gleam like new (I could go on and on) WOW WOW WOW just brilliant and they all had smiles on their faces. Thank you Poppies I will defiantly be using you again.

Camryn

14th Feb 2019

Excellent reliable and friendly

Andy T

15th Mar 2018

We have been using Poppies for several years now, both for our business and for our private home. They have always provided an excellent cleaning service, and are responsive to new requests and changes.

Jill S

19th Jun 2017

I've been so happy with Poppies. They were so accommodating with times for the clean and they've been reliable and professional. I've been impressed with our cleaner Leah who does a good clean. Thanks!

Bronwen M

6th Feb 2017

I’ve been using Poppies for a couple of years now and they never seize to amaze me! My house is always impeccable after they clean it, their staff is very efficient and the customer service is great. I will continue using their services and would highly recommend it to anyone.

Antonia W

7th Aug 2015

I have been using Poppies professional cleaning services for about 5months, they are brilliant. A working mum of 3, I needed help to keep me sane. I cleaned my house up to 3 times a week, I don't even pick up a hoover now. Vicki called this a quick wipe a 'mummy clean'. She was so right, Poppies have extremely high standards, the clean lasts a week. They are discrete, hassle free, young and professional. There is no politics, debates or intrusion, I pay by DD and have a clean oven, fridge, silver and an immaculate house. Thank you ladies

Adele S

[email protected] 01392 270777