We take Responsibility
Poppies Leeds NW Domestic CleanersGet in contact with us today
For over 35 years Poppies Leeds has provided professional Domestic Cleaning in homes all over the UK. We are loved by our clients for our attention to detail, personal touches and the fact that we really do care. For all of our clients, we are passionate about finding a plan and solution that really does work for you. We take the time to get to know who you are, what you need and your lifestyle, to be able to tailor a cleaning plan perfectly to you, which is why we our bespoke cleaning plans are so popular. In fact 90% of our business is regular housework.
From experience we know every home is different and without seeing it there is no practical way to quote for cleaning it. This is why Poppies Leeds’ policy is to visit every home (without charge or obligation) so we can quote for a regular service to suit each individual client. Without seeing your home and sitting down with you or your family, there is no way we can quote accurately for time and services, as we always make sure that we’re using the time we have with you to ensure we’re making a real difference. For example, if you don’t mind doing your laundry, but can’t stand hoovering and washing the floors, we’ll use our time to do the things you don’t want to first.
However, to provide our truly bespoke service, we have to sit down with you at home to get this kind of information, which is the information we really need. Once we’ve met with you and seen your home, our team will work with you to put together your personal plan, which will tell you how much time we will spend with you, the services we’ll carry out and how often we’ll visit. Then, you can sit back and relax, while the Poppies team makes sure everything runs as it should. If you want to adapt or pause your plan at any time, no problem! Just let our office know what you need and we’ll do everything we can to accommodate you.
We provide a wide variety of regular housework and domestic cleaning services including:
These are just a handful of the services we offer as part of our regular housework plans, and we’ll endeavour to make sure that whatever we do really makes a difference to you and the time you have to spend on what is important to you. In every case, we’ll work closely with you to create a plan and specification that really improves your quality of life.
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- CM of Horsforth
Our written quotation specifies what we will do on each visit and what it will cost. Quality Control Supervisors use this specification to check that our work is being properly done and as agreed.
The written specification is vitally important to us as it allows us to always stay on top of the work we do for you. It also allows you to see what you’re getting from every single Poppies session you have and make sure you’re seeing real value from our work.
This system allows you to build a relationship with your cleaner, and gives them the opportunity to get to know your home and how you like your home. When you have an operative who knows your property, you’ll see more value as they are able to spend more time doing their job, rather than finding where you keep your supplies or how you like your clothes organised, for example.
The team at Poppies Cleaning Service Leeds also take responsibility for making relief arrangements if staff are ill or on holiday, and we’ll let you know about this as far in advance as possible, so you’re kept in the loop about your service.
Our QC supervisors do not just check that jobs are properly done. Client priorities can change over time and it is their job to see that we adapt our service to such changes.
If, for any reason, the service isn’t working the way you want it to, just let our team know and we’ll work to adapt your specification and plan to make sure we’re giving you the best and most useful service we can.
Poppies Cleaning Service in Leeds cannot guarantee perfection but we do promise to try hard to put things right if they go wrong.