The Present and The Future
Sadly Sue Rorstad is no longer with us. After a long fight against Cancer, Sue passed away on New Year’s Day 2015.
A woman of many achievements, Sue was most pleased that through Franchising Poppies has been able to create so many jobs.
In particular, it has created hundreds of permanent, part-time and flexible jobs. These jobs give mums with school-age children the chance to earn money and still meet their family commitments. This is a practical form of Work – Life balance.
Above all Sue wanted her business to recognise, respect and value its employees. She thought of Poppies as much more than “just cleaners” and believed in the need to reward people properly for their commitment as well as the jobs they do. All our staff are expected to care about the client as well as their property giving practical support to each individual wherever and whenever they need it the most.
Demand for help at home is growing as busy working people and families juggle with competing pressures on their time and others strive to stay independent in their own homes for as long as possible despite illness, accident or old age.
If it is to provide a consistent and reliable service, no professional organisation can expect employees to subsidise the service they provide. For example, Poppies staff have to travel between properties – often in their own vehicles. Staff have to be reimbursed for the cost of such travel and pay needs to take account of the time it takes for them to travel to and from a client’s house not just for the hours they spend working in compliance with NMW regulations.
Poppies’ clients share our belief in a fair deal for employees seeing this as important and valid as fair trade is for farmers at home as well as abroad.
If we truly aim to provide our clients with a high quality, professional and consistent service then we have to start by treating our employees in the same way.
This was the philosophy of our founder and remains so today.
SUE RORSTAD MBE